Refund policy

Returns

Noshies are a fresh, preservative-free food product. Once a package has left our kitchen we cannot resell it, so we do not accept returns. Please do not send Noshies back to us.

We will always make it right

We will replace your order or refund you in full if your Noshies arrive damaged, crushed, or melted, if you receive the wrong item, or if your package is confirmed lost in transit.

Tell us within 14 days of the delivery date using the contact form at eatnoshies.com/pages/contact. Include your order number, and for damage a photo of the package and the cookies. There is nothing to send back.

Replacements ship at no cost to you. Refunds go to your original payment method and usually appear within 5 to 10 business days of approval, depending on your bank.

Changed your mind

If your order has not shipped yet, get in touch through the contact form and we will cancel it for a full refund. Once a package is with the carrier we cannot recall it.

Subscriptions

You can skip, pause, or cancel a subscription at any time with no fee. See our purchase options cancellation policy for how that works.

Questions? Send us a message at eatnoshies.com/pages/contact and we will answer within 2 business days, Monday through Friday.